PRIVACY POLICY

Last Updated: November 2025

This Privacy Policy explains how Body Renewal by Wes (“we,” “our,” or “us”) collects, uses, and protects personal information provided by clients and visitors (“you”).

1. Information We Collect

We may collect the following types of information:

  • Contact Information: Name, phone number, email address.

  • Appointment & Service Information: Services booked, service notes, preferences.

  • Payment Information: Processed securely through our payment processor. We do not store full credit card numbers.

  • Communication Data: SMS, email, or chat interactions for scheduling, follow-ups, and support.

  • Website Usage Data: Browser type, IP address, and usage analytics.

2. How We Use Your Information

We use your information to:

  • Schedule and confirm appointments.

  • Provide services and customer support.

  • Process payments.

  • Send reminders, updates, and optional promotional messages (with your consent).

  • Improve service quality and website performance.

3. SMS & Email Communications

By providing your phone number or email, you may receive:

  • Appointment confirmations and reminders.

  • Follow-up or service-related communications.

  • Optional marketing messages (only if you opt-in).

Message and data rates may apply.
You may opt-out at any time by replying STOP or clicking Unsubscribe.

4. How We Share Information

We do not sell personal information.
Information may be shared only with:

  • Payment processors

  • Appointment and CRM platforms

  • Service providers who support business operations

All third parties are required to protect your data.

5. Data Security

We take reasonable physical, administrative, and digital measures to safeguard information. However, no system is entirely secure, so we cannot guarantee absolute protection.

6. Your Rights

You may:

  • Request a copy of your personal data

  • Request corrections

  • Request deletion (unless retention is required for legal or accounting purposes)

To make a request, contact: [email protected]

7. Updates

We may update this Privacy Policy periodically. The updated version will be posted on our website.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties."